dial it in is built to know your coffee setup, not you. The short version:
Your dial it in account stores your email address for sign-in, your coffee setup and personal model, coffee and bag details, recipes, shot feedback, and any feedback you send us. This data is stored in Convex for your account so it can be restored after a reinstall or on another device.
A bag photo used for extraction is uploaded temporarily, read by the service, and deleted after the scan. Setup-photo onboarding sends the compressed image data to the service for recognition and does not store those photos. A smaller shelf rendition of a bag photo can be retained in Convex storage with that coffee until you delete the coffee or your account. The original local photo remains on your device until you remove it or the app storage is cleared.
Recipe and correction requests send relevant coffee, setup, recipe, and shot-feedback data to our server-side AI service and its configured provider, currently Cortecs. Bag extraction can also ask Tavily to look up a roaster or coffee product page when that could improve the label data. We do not send your bag photo to Tavily. AI requests are used to provide the feature and to measure reliability; they are not used to sell your data.
If you join the beta list, dial it in sends your email address, optional name, platform preference, consent text and consent time to Brevo. Brevo sends a confirmation email; you are only added after you confirm. You can unsubscribe from future beta emails at any time.
dial it in uses PostHog and Convex telemetry to understand whether the app is working. This can include app version, platform, account or pseudonymous identifiers, recipe-generation and dial-in events, latency, model/provider status, errors, and cost or usage counters. Native session replay is disabled. On the website, PostHog analytics and session recordings only load after you accept analytics in the cookie banner; your choice is stored in localStorage on that device. These analytics are used to improve the beta, not to sell your data.
Account data is kept while your account is active. You can delete your account from the app; this removes the account, setups, coffees, recipes, shot records, feedback, usage records, and retained shelf images associated with it. Some operational or aggregated service telemetry may remain where it is not linked to an account or cannot be removed from an aggregate. Contact us if you need help with access or deletion.
Write to [email protected].